Track DTDC Courier Delivery Status

Enter DTDC courier tracking number and click on the submit button to track consignment delivery status.



While the tracking information provided by DTDC is comprehensive and helpful, it does not typically offer real-time tracking of the exact location of your package.
Keep in mind that the accuracy and frequency of updates may vary depending on factors such as network availability and the specific services offered by DTDC in your region.

DTDC Courier Tracking on the official website

You can use the official DTDC website for live tracking of your delivery. Follow the steps below to check the status of your package:
  1. Open your preferred web browser and type www.dtdc.com in the address bar.
  2. On the homepage, spot the "Track" or "Track Your Shipment" option, usually located in the top menu or as a conspicuous button.
  3. Click on it to navigate to the tracking page.
  4. Here, you'll find a search bar for entering your DTDC docket number or tracking ID.
  5. Type in your tracking ID carefully and double-check for any errors.
  6. Click the "Submit" or "Track" button to initiate the DTDC cargo tracking or DTDC priority tracking process, as applicable.
  7. The page will display the most current details about your shipment's location and delivery status.

DTDC Courier Tracking through SMS

DTDC also facilitates SMS tracking, adding to the convenience of keeping a real-time eye on your package. Here's how you can utilize this service:

DTDC Consignment Tracking (Domestic & International):

  1. Compose an SMS, beginning with "DTDC," followed by a space, and then your consignment number. For example, "DTDC B22399923".
  2. Send it to 9845324040.
  3. You'll receive an immediate reply with the latest update on your consignment's status, giving you live tracking details on demand.

Checking Pin-Code Serviceability:

  1. To verify serviceability at a specific pin code, draft an SMS starting with "PIN", followed by a space, and then the desired pin code.
  2. Dispatch this SMS to 9845324040.
  3. DTDC will respond with relevant information about that pin code's serviceability.

Verifying City Serviceability:

  1. If you're curious about DTDC's serviceability in a particular city, create an SMS beginning with "CITY", followed by a space, and then the city name.
  2. Send this text to 9845324040.
  3. DTDC will promptly send back information regarding their service reach in that city.
By harnessing DTDC's live tracking features, you can stay updated on your package's status, whether it's in transit under DTDC cargo tracking or being expedited with DTDC priority tracking

Track DTDC Courier Via E-mail

In addition to SMS tracking and tracking on the official website, DTDC also offers an email-based solution called the DTDC Email Tracker. With this convenient service, you can track your shipments by simply sending an email to [email protected]. Let's explore how the DTDC Email Tracker works:
  1. Compose a new email and enter "[email protected]" as the recipient.
  2. In the body of the email, mention the set of shipments you want to track, separating them with commas. For example: "Shipment A123456, Shipment B789012, Shipment C345678"
  3. Send the email.
Once DTDC receives your email, their system will process it and provide you with the latest status of the mentioned shipments through a return email. This return email will contain the updated information you need to track your shipments effectively.

Check DTDC Express Limited Courier Status Using Mobile Apps

If you are looking to track your shipment with DTDC Express Limited, you can easily monitor its progress and stay informed about its delivery status. DTDC offers efficient tracking services that allow you to track your docket with ease. Here's how you can track your DTDC Express Limited shipment: With the DTDC mobile app, you can stay updated on the status of your shipments right from your smartphone. Let's explore how you can track your DTDC courier using the mobile app:
  1. Installing the DTDC App:
    • For iOS users, visit the App Store and search for "MyDTDC" or use the following link: MyDTDC on the App Store
    • For Android users, visit the Google Play Store and search for "MyDTDC" or use the following link: MyDTDC on Google Play
    • Download and install the app on your device.
  2. Logging in or Registering:
    • Launch the MyDTDC app on your mobile device.
    • If you already have an account, enter your login credentials (username and password) to access your account.
    • If you don't have an account, you can register directly within the app by providing the required information.
  3. Tracking Your Package:
    • Once you are logged in, navigate to the tracking section within the app.
    • Enter your DTDC consignment or tracking number in the designated field.
    • Tap on the "Track" button to initiate the tracking process.
    • The app will retrieve the latest tracking information for your DTDC courier and display it on your mobile screen, providing you with real-time updates on the whereabouts of your package.

DTDC Global Package Tracking

If you have sent or are expecting a global package through DTDC, you can easily track its progress using DTDC's international package tracking services. Tracking your DTDC international shipment provides you with real-time updates and allows you to stay informed about its delivery status. To track your DTDC international package, follow these steps:
  1. Visit the official DTDC website.
  2. Look for the international tracking section, typically labeled as "Track International Shipment" or a similar option.
  3. Enter your DTDC tracking number or Airway Bill (AWB) number, which serves as a unique identifier for your international package.
  4. Double-check the entered tracking number for accuracy to ensure correct information.
  5. Initiate the tracking process by clicking on the "Track" or a similar button.
  6. The website will retrieve the latest tracking information for your DTDC international shipment, providing details on its current status and location.
  7. Regularly check the updates to stay informed about the progress of your package.

What is the consignment ID used for DTDC tracking?

To track your DTDC shipment effectively, you need the consignment ID, which serves as a unique identifier for each package or shipment. The consignment ID is assigned by DTDC and acts as a reference number throughout the tracking process. When you book your shipment or place an order, DTDC provides you with the consignment ID, which is crucial for retrieving accurate tracking information.

How is the DTDC tracking number formatted?

DTDC tracking numbers follow a specific format that aids in efficient tracking and identification of packages. While the exact format may vary based on the specific DTDC service and location, the typical DTDC tracking number consists of a combination of letters and numbers. Here are a few examples of common tracking number formats:
  • Domestic Tracking Number Format: AA 1234567890
  • International Tracking Number Format: AAA 123 456 789 AA
The tracking number is unique to each shipment and serves as a key identifier in the DTDC tracking system. When utilizing DTDC tracking services, it is essential to accurately enter the tracking number to obtain precise and up-to-date tracking updates.

Examples of DTDC tracking numbers

Here are a few examples of DTDC tracking numbers in the formats mentioned earlier:
  • Domestic Tracking Number Example: AB 1234567890
  • International Tracking Number Example: XYZ 987 654 321 AB
Please note that these examples are for illustrative purposes, and the actual DTDC tracking numbers may differ in terms of the specific combination of letters and numbers used.

DTDC Tracking Number

The DTDC Tracking Number is a unique identifier assigned to each shipment by DTDC. It serves as a crucial reference for tracking your DTDC package throughout its journey. The tracking number allows you to monitor the progress of your shipment, access real-time updates, and stay informed about the delivery status.

Sample DTDC Tracking Number Formats

DTDC tracking numbers can vary in format, depending on the specific service and location. Here are some sample tracking number formats used by DTDC:
  • Domestic Tracking Number Format: AA 1234567890
  • International Tracking Number Format: AAA 123 456 789 AA
Please note that these formats are provided as examples, and your actual DTDC tracking number may have a different combination of letters and numbers.

Locating Your DTDC Tracking Number

Finding Your Tracking Number on the Receipt or Waybill

When you book a shipment with DTDC, you will receive a receipt or waybill that contains important details, including the tracking number. Look for the tracking number section on the receipt or waybill, typically labeled as "Tracking Number" or "Consignment Number." The tracking number is usually printed as a combination of letters and numbers.

Retrieving Your Tracking Number from the DTDC System

If you are unable to locate your tracking number on the receipt or waybill, you can retrieve it from the DTDC system. Reach out to DTDC customer support and provide them with the necessary details, such as the sender's and recipient's names, addresses, and any other relevant information. They will assist you in retrieving your tracking number associated with the specific shipment.

Understanding Consignment Numbers and Reference Numbers

In addition to the tracking number, DTDC may also provide consignment numbers and reference numbers for your shipments. The consignment number is the main identifier for your package, while the reference number is an optional identifier that you can assign to your shipment for internal tracking purposes, such as using a purchase order number or customer reference.

DTDC Lite Courier Tracking

DTDC Lite is a cost-effective courier service provided by DTDC, offering reliable and efficient package delivery solutions. This service is designed to meet the basic requirements of express and cargo deliveries within India. The delivery time for DTDC Lite packages may vary depending on several factors, including the distance of the shipment, and chosen transportation mode. In general, DTDC Lite packages are delivered within 3 to 7 business days, providing a reasonably fast turnaround for your shipments. If you have sent or are expecting a DTDC Lite shipment, tracking its progress is a breeze. DTDC provides a convenient tracking service that allows you to stay updated on the status and location of your DTDC Lite package.

Factors Affecting the Delivery Time of DTDC Lite Shipments:

  • Distance: The distance between the origin and destination plays a significant role in determining the delivery time for DTDC Lite shipments. Longer distances may require more transit time.
  • Route and Transit Hubs: The specific route and transit hubs involved in the shipment's journey can impact the overall delivery time.
  • Customs Clearance (for international shipments): For international DTDC Lite shipments, customs clearance procedures in the destination country can add to the delivery time.
  • Peak Seasons and Holidays: During peak seasons or holidays, there might be an increase in shipment volumes, which can potentially lead to slight delays.

Tips to Expedite DTDC Lite Delivery:

  • Provide Accurate and Complete Address: Ensure that you provide the correct and complete address details for the sender and recipient to avoid any delivery delays or issues.
  • Choose Express Delivery Services: If time is crucial, consider opting for DTDC's express delivery services, which prioritize faster delivery.

Comparison: DTDC Plus vs. DTDC Lite

When it comes to selecting the most suitable service for your courier needs, DTDC provides two primary options: DTDC Plus and DTDC Lite. Understanding the differences between these services can help you make an informed decision based on your specific requirements. Let's compare DTDC Plus and DTDC Lite:

DTDC Plus:

DTDC Plus is a premium service that offers certain advantages:
  1. Faster Transit Times: DTDC Plus is designed for time-sensitive shipments that require expedited delivery. It ensures faster transit times compared to DTDC Lite, making it an ideal choice for urgent packages.
  2. Enhanced Tracking: DTDC Plus provides advanced tracking features, allowing you to closely monitor the progress of your shipment. This enables you to stay updated on its whereabouts and expected delivery time.
  3. Proof of Delivery: With DTDC Plus, you receive proof of delivery, which confirms that your package has been successfully delivered to the recipient. This feature adds an extra layer of assurance and accountability.

DTDC Lite:

DTDC Lite is a cost-effective service that offers reliable package delivery solutions. Here are its key features:
  1. Affordability: DTDC Lite provides a cost-effective solution for your courier needs, making it suitable for budget-conscious customers.
  2. Reliable Delivery: DTDC Lite ensures reliable delivery of your packages, prioritizing efficiency and security.
  3. Domestic Express Services: DTDC Lite's Domestic Express Services focus on delivering documents and small parcels within India.
Considerations:
  • If you have time-sensitive shipments and require faster transit times with proof of delivery, DTDC Plus may be the preferred option.
  • If cost-effectiveness and reliable delivery are your priorities, DTDC Lite is a suitable choice.

DTDC Tracking Customer Support

DTDC, a leading courier service provider, understands the significance of effective customer support and goes the extra mile to deliver a seamless shipping experience. Let's explore how to contact DTDC customer support for tracking related to ussyes
  1. Multiple Channels for Assistance: DTDC offers various channels to address customer queries and concerns. Customers can utilize the "Raise a Query" feature on the DTDC website, contact the customer care team via phone at +91-73 0577 0577, or communicate through email at [email protected]. These multiple channels ensure convenience and accessibility for customers seeking assistance.
  2. Language Support: DTDC's customer service team is well-versed in English, Hindi, and regional languages, enabling effective communication and understanding of customer concerns. This language support ensures that customers can express their queries in their preferred language, fostering a personalized and comfortable interaction.
  3. Business Hours and Prompt Response: DTDC's customer care operates from 09.30 AM IST to 06.00 PM IST, Monday to Saturday. Within these hours, the dedicated customer care team strives to provide prompt responses to customer inquiries. Whether it's tracking information, delivery concerns, or general queries, customers can expect timely assistance from DTDC's knowledgeable representatives.
  4. Email Support for Written Communication: For customers who prefer written communication, DTDC offers email support through [email protected]. By providing tracking details and a detailed description of their issue, customers can expect efficient resolutions and clear communication through email exchanges.

DTDC Customer Support on Social Media Platforms

DTDC also offers customer support through various social media platforms, including Twitter, Facebook, LinkedIn, and Instagram. You can reach out to DTDC by mentioning or messaging them on these platforms to seek assistance. Here are the official social media handles and website for DTDC customer support:

DTDC Tracking Complaint

If you have encountered issues or concerns regarding DTDC tracking and need to file a complaint, DTDC provides a complaint resolution process to address and resolve your tracking-related grievances. Here's what you need to know about filing a complaint about DTDC tracking and the subsequent resolution process:

How to File a Complaint about DTDC Tracking

  1. Contact DTDC Customer Care: Start by reaching out to DTDC's customer care team. You can contact them via phone, email, or through the designated complaint submission form on the DTDC website. Provide them with all the necessary details related to your tracking complaint, including your tracking number, dates, and specific issues faced.
  2. Clearly Describe the Complaint: Ensure that you clearly describe the nature of your complaint, including any supporting evidence or documentation you may have. Be specific and provide as much detail as possible to help DTDC understand the issue accurately.
  3. Keep Documentation: It's essential to keep copies of all correspondence, including emails, complaint forms, and any other relevant documents related to your tracking complaint. This documentation will be valuable if you need to escalate the complaint or provide further evidence later on.

DTDC Tracking Complaint Resolution Process

DTDC has a structured complaint resolution process in place to address and resolve tracking complaints in a fair and efficient manner. Here are the key steps involved in the process:

Contacting DTDC Customer Care for Tracking Complaints

After filing your complaint, DTDC's customer care team will review the details provided and initiate an investigation into the tracking issue. They will work towards finding a resolution and keeping you informed about the progress. It is advisable to maintain open communication with the customer care team during this stage.

Escalating DTDC Tracking Complaints to Higher Authorities

If your complaint is not resolved to your satisfaction or you need to escalate the matter further, you can request to escalate the complaint to higher authorities within DTDC. Provide all relevant information and documentation to support your case. DTDC will ensure your complaint is appropriately reviewed and addressed by the relevant higher-level management.

Alternate Options For Tracking DTDC Courier

You may also track status of consignment from the official website of DTDC courier in https://www.dtdc.in/tracking/shipment-tracking.asp. Alternatively reach out to customer support team or E-mail ID.



Frequently Asked Questions about DTDC Tracking

Q: Does DTDC provide courier services outside of India?
A: Yes, DTDC offers courier services for international shipments, allowing you to send packages outside of India.

Q: Can I track multiple packages simultaneously with DTDC tracking?
A: Yes, DTDC tracking allows you to track multiple packages simultaneously by entering their respective tracking numbers.

Q: What should I do if my DTDC package is lost or experiencing delays?
A: If your DTDC package is lost or experiencing delays, it is recommended to immediately contact DTDC customer support and provide them with the necessary details. They will initiate an investigation and provide you with the required support and assistance to resolve the issue.

Q: What if my tracking information is not updating?
A: If your DTDC tracking information is not updating, it is advisable to contact DTDC customer support for assistance and further guidance. They can help investigate the issue and provide you with the most up-to-date information on your package.

Q: How long does DTDC tracking take to reflect accurate information?
A: The time taken for DTDC tracking to reflect accurate information may vary, but typically, it updates within a short period to provide the latest details of your package's status and location.

Q: Is DTDC tracking available for international packages?
A: Yes, DTDC tracking is available for international packages, allowing you to monitor the progress of your shipment throughout its journey.

Q: Does DTDC offer Express Delivery Services?
A: Yes, DTDC offers Express Delivery Services to cater to time-sensitive shipments that require faster transit and delivery times. Whether you need to send important documents, small parcels, or time-critical packages, DTDC's Express Delivery Services ensure expedited handling and delivery.